Because taxes are an important part of functional society.
Where our products are taxable, we collect and remit consumption tax to governments at the local, provincial, and/or federal levels. If your billing address is in Europe, you’ll see an additional line item on your invoice for sales tax or VAT. The subscription prices on our product websites are all exclusive of sales tax and VAT.
As regulations change, we will update this list.
kopilot is not subject to sales tax in the US.
We collect VAT on any direct-to-consumer sales to EU-based customers. kopilot should be a business products. If you are a kopilot customer with a VAT identification number, keep in mind to indicate on the invoicing form. Doing so allows us to exempt the invoice from taxes. If you didn't, let us know and we will apply a reverse charge for VAT to your invoice.
If your billing address is in Belgium, we do collect the VAT (21%). There will be a VAT-line on your invoice.
kopilot is not subject to sales tax in other countries than EU.
If you need to change your billing information because you don’t actually reside in a taxable jurisdiction, you can easily handle that within your accounts. You may need to re-enter your credit card information as part of the billing address update.
Please contact our Support team if you have trouble or if:
- you believe you’re being charged in error.
- your organization is tax exempt or has a VAT identification number. Alongside your tax exempt certification or VAT identification number, please include your account ID or domain when you email us. Your account information can typically be found in a URL when you are looking the details of a transaction: /app/sales/details/YOURID....
- you have any additional questions.